Privacy Policy

SpamVest is a Spiderz service.

Information We Collect

We may collect information you provide or generate when using SpamVest, including:

• Name and email address
• Account and login details
• Domains added to SpamVest
• Billing details needed for invoices and payment records
• Support requests and messages
• Technical information such as IP address, browser, device, logs, and usage activity
• Mail-routing and filtering information needed to provide the service

Do not send passwords, payment card details, DNS credentials, or mailbox credentials through support forms or email.

How We Use Information

We use information to provide, secure, support, and improve SpamVest. This includes account management, domain setup, inbound filtering, billing, invoices, refunds, renewal notices, support, special pricing review, troubleshooting, legal compliance, and fraud prevention.

Email Filtering Data

SpamVest processes inbound email-related data as needed to provide spam filtering. This may include sender and recipient details, message headers, routing information, filtering status, logs, and related metadata.

SpamVest does not provide mailbox hosting and does not replace your existing mailbox provider.

Sharing Information

We may share information with trusted service providers that help us operate SpamVest, such as payment processors, hosting providers, security tools, analytics services, email delivery services, and support tools.

We may also share information when required by law, to protect SpamVest or Spiderz, to prevent fraud or abuse, or to enforce our terms.

Payments

Payments may be handled by third-party payment processors. SpamVest does not ask you to send card details through support. Payment processors handle payment information according to their own security and privacy practices.

Special Pricing Proof

If you request education, nonprofit, student, or educator pricing, we may ask for proof of eligibility. We use that information to review the request and maintain account records.

Retention

We keep information for as long as needed to provide the service, maintain business records, resolve disputes, meet legal obligations, and protect against fraud or abuse.

Security

We use reasonable technical and organizational measures to protect information. No online service can guarantee absolute security.

Your Choices

You may contact SpamVest support to request access, correction, or deletion of your personal information, subject to legal, billing, security, and service record requirements.

Cookies

SpamVest uses cookies and similar technologies. Please see the Cookie Policy for more information.

Changes

We may update this Privacy Policy from time to time. The latest version will be posted on this page.